Below is a list of countries with relevant shipping costs. If your country is not listed, please contact comfortandcareapparel. Shipping to remote islands will be charged separately, but the shipping fee varies depending on the remote island. We will contact you if this additional charge applies. 250 euros (plus. VAT) and above, no shipping charges will be charged unless the above exceptions apply to you.
Delivery
After your order has been placed, we will immediately get started. You will then receive confirmation of your order within a few minutes. We do our best to have your order delivered to you within 2 working days.
Shipping method
Our products are neatly shipped to you in a box with a parcel delivery service. We do not charge extra costs for this, delivery costs are included in the price of the products.
Return period
Order with multiple items from the same seller?
The return period only starts when everything has been delivered.
What you can return
Within the return period, you may reasonably try out your ordered item to know whether it works properly and whether you are happy with it. Just like your clothes fit in a store, you can test an item that you order through a website to see if you like it and if it meets your requirements. Furthermore, you can return the item free of charge. You may not use the item in full if you do not yet know whether you will keep it.
Pack your item tightly
Preferably in the original box.
You cannot return this
- Items that may not be returned for reasons of health protection or hygiene (of which the seal has been broken)
- Articles with user traces such as clothing (article must not be worn, the label must still be attached)
The item must only be used once
To determine the nature, characteristics and operation, you may test the article once. Except for items of which the seal may not be broken.
Received damaged or defective item?
Report your item within the return period and pass this on to us via the return reason.
Free returns
In principle, returns cost nothing, with one exception:
- For second-hand items, the return costs can be for your own account, this is stated in the conditions of the seller.
Return address
Bosweg 67 A 3817 ZE Amersfoort